Let’s first start by discussing what is a tiffin/meal prep business and what are the common challenges faced by them. Then we will discuss about what is tiffy and how it is revolutionising tiffin service business operations.
What is a Tiffin Service?
Tiffin services are meal delivery services business that prepare and deliver home-cooked meals, typically in the form of a “tiffin” — a stackable lunch box with individual compartments for different dishes. Since after the covid pandemic people have started to move towards healthy eating. Now people prefer home-cooked food more than the one served in restaurants/hotels.
Learn more about tiffin/meal prep services in our blog.
What are the challenges faced by tiffin service businesses in day-to-day operations?
From managing the everyday new sign ups to delivering their home cooked delicacies to the customer’s doorstep the tiffin service businesses face many challenges. They have to maintain the customer records with their special delivery notes which should be properly informed to the drivers timely and efficiently. Keeping in mind tiffin service business could be a low margin business if not managed efficiently. Therefore there are challenges like optimising delivery, maintaining accurate kitchen stats to avoid shortage/wastage of food, food quality control, etc. Check out our blog gives you a detailed overview of the common operational challenges.
What is Tiffy? The Ultimate Automation Software for Tiffin Service Management
Tiffy is an innovative B2B SaaS platform designed to simplify the day-to-day operations of tiffin/meal prep service businesses. Whether you manage a small-scale home-based service or a large-scale operation, Tiffy helps you streamline processes, reduce manual work, and enhance customer satisfaction. It’s a digital partner that every tiffin service needs.
By automating tasks like subscription management, delivery optimisation, route modification, and kitchen planning, Tiffy allows tiffin service owners to focus on what matters the most—delivering fresh, delicious home-cooked meals to their customers.
Check out the importance of CRM system for businesses on Wikipedia.
How does Tiffy automates day-to-day operations of tiffin services?
Below are the key features and services we provide to enhance your business operations and manage your tiffin service efficiently:
1. Simplified Customer and Subscription Management:
Tiffy allows you to easily manage customer subscriptions, track renewals, and view upcoming expirations directly from the web app.
Benefits:
- Reduces manual tracking errors.
- Ensures timely renewals for higher customer retention.
- Makes adding or editing subscriptions fast and hassle-free.
2. Optimised Delivery Routes
You can plan the most efficient delivery routes with Tiffy’s route optimisation feature. Customise routes, export them as PDFs. Tiffy also provides colour-coded visualisations of the delivery for better clarity.
Benefits:
- Saves time and fuel costs for drivers.
- Ensures on-time deliveries, boosting customer satisfaction.
- Simplifies communication with drivers using clear and optimised routes.
3. Streamlined Driver Management
Assign drivers to specific routes and provide them with all the necessary details, including package types, quantities, and navigation assistance.
Benefits:
- Minimises driver confusion with clear package instructions.
- Ensures accurate and smooth deliveries.
- Helps monitor driver performance for better accountability.
4. Tiffy’s Comprehensive Driver App for Hassle-Free Tiffin Deliveries
Tiffy’s Driver App simplifies delivery operations by providing optimised routes, package details, and reference photos for accurate navigation. Drivers can seamlessly access navigation, view package quantities, and locate hard-to-find addresses using reference images, ensuring efficient and timely deliveries. Drivers also mandatorily add the proof deliveries that show up in your dashboard.
Benefits:
- Reduces delivery errors with clear instructions.
- Saves time with optimised workflows.
- Enhances customer satisfaction through timely and accurate deliveries.
5. Tiffy Automated Delivery and Expiring Subscription Reminders for Tiffin Services
Customise delivery messages to keep customers informed and engaged. Tiffy also allows you to send reminder messages for upcoming expiring subscriptions.
Benefits:
- Builds trust and loyalty with personalised communication.
- Makes subscription management more efficient with reminder alerts.
6. Accurate Kitchen Stats
Get real-time data on the number of meals and packages needed daily, ensuring smooth kitchen operations and reducing wastage/shortage.
Benefits:
- Prevents underproduction hence enhancing customer satisfaction.
- Helps you manage kitchen efficiently.
- Cuts down on food wastage, saving costs.
7. Tiffy’s Label Printing for Tiffins
Print customised labels for your meal packages with your business logo in different sizes, making the packaging and delivery process more professional.
Benefits:
- Ensures accurate package labelling for easy identification.
- Enhances your brand image with neat and consistent packaging.